Donation WP

Donexia Donations for WooCommerce
Premium Support • Fast Help

Donation WP — Support

Thank you for using Donation WP! We’re here to make sure your experience is smooth and your questions are answered quickly.

1. Documentation

Before reaching out, we recommend checking our detailed Documentation/Guide.

  • Installation & setup instructions
  • Shortcode usage and examples
  • Common settings explained
  • FAQs for quick troubleshooting

2. Email Support

For direct assistance, contact us at:

3. Live Chat Support

Need quick help? Our support team is available via Live Chat.

Availability: Monday – Friday, 9AM – 6PM (Your Time Zone) Tip: If offline, leave a message and we’ll reply by email.

4. Important Notes

A few best practices to help us support you faster:

  • Always keep backups before updating plugins.
  • Enable debug logs if reporting issues — this helps us solve them faster.
  • Free support covers bug fixes & setup guidance. For customization, premium support is available on request.
  • Include your WordPress + WooCommerce + plugin version in your message.